Your Bella & Duke order should arrive frozen. If the food has partially defrosted by the time you are ready to put it in the freezer, you can refreeze it safely as long as the food is still at 4c or below.
If it has reached room temperature it will keep fresh in a fridge for 2-3 days or 4 days from frozen. We hold all our meals at -18c for at least 6 days before shipping.
Always remember that raw meats should be stored at the bottom of the fridge.