Product Management

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Recent activity by Product Management Recent activity Votes

  • If I switch to a different range will the price change?

    1. Manage Subscription + Account
    2. Making Changes to Your Subscription

    This depends on the adult range you choose, the flavours, your pet's daily feeding amount, and the delivery size you select. To understand what the price might be for adult food, please get in touc...

    • Product Management
    • 1 follower
    • 0 comments
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  • Does raw food support dental health?

    1. Health
    2. Wellbeing

    The best diet for supporting your pet's dental health, including teeth, is one that's balanced and complete, which our raw food is. Complete and balanced food contains essential proteins, vitamins,...

    • Product Management
    • 1 follower
    • 0 comments
    • 1 vote

  • Food for seniors

    1. Health
    2. Wellbeing

    Our raw cat food is suitable for cats of all ages, from kittens to adults and seniors. Our Complete Superfood range for dogs is supplemented with organic turmeric, organic ginger, organic ground bl...

    • Product Management
    • 1 follower
    • 0 comments
    • -1 votes

  • How much freezer space do I need?

    1. Feeding + Transition
    2. Storage + Handling Food

    This depends on the size of your delivery:4kg needs 1/2 a freezer drawer8kg needs 1 freezer drawer12kg needs 1 1/2 freezer drawers16kg needs 2 freezer drawers20kg needs 2 1/2 freezer drawers    

    • Product Management
    • 1 follower
    • 0 comments
    • 2 votes

  • How do I know if a product is discontinued?

    1. Our Food + Treats
    2. Treats

    Products that can be added to your subscription are listed on the Treats + Care page of your customer account. If you have them added to your subscription, they won't appear on this page, but will ...

    • Product Management
    • 1 follower
    • 0 comments
    • 0 votes

  • Can pets with cardiac disease have raw food?

    1. Health
    2. Wellbeing

    For advice on what to feed pets with cardiac disease, please consult with your vet for tailored advice. However, it is good to know that our raw food is made with high-quality proteins that support...

    • Product Management
    • Updated
    • 1 follower
    • 0 comments
    • 1 vote

  • Can pets with urinary disease be fed raw food?

    1. Health
    2. Wellbeing

    It’s important that you speak with a vet for diet advice for pets with urinary disease, but our raw food has a high moisture content, between 67% to 74%, which helps to dilute urine so crystals and...

    • Product Management
    • 1 follower
    • 0 comments
    • 2 votes

  • Can a pet with renal disease eat raw food?

    1. Health
    2. Wellbeing

    For pets with renal disease, also known as kidney disease or chronic kidney disease (CKD), we recommend speaking to your vet for advice on the best diet to feed them. However, our raw food may be a...

    • Product Management
    • Updated
    • 1 follower
    • 0 comments
    • 4 votes

  • Can pets with colitis eat raw food?

    1. Health
    2. Wellbeing

    For pets with colitis, please speak to your vet about the best diet for them. It's worth noting that the ingredients in our meals are easier to digest than those in ultra-processed foods, making th...

    • Product Management
    • 1 follower
    • 0 comments
    • 1 vote

  • My pet is pregnant, can they eat raw food?

    1. Health
    2. Wellbeing

    First, congratulations. And yes, you can introduce them to a raw diet or continue to feed them our raw food throughout their pregnancy. Pregnant cats and dogs have increased nutritional needs, and ...

    • Product Management
    • 1 follower
    • 0 comments
    • 1 vote