Product Management
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Recent activity by Product Management-
Can I take your raw food abroad?
Legislation prevents you from taking cat and dog food from the UK into Europe unless it's vet-prescribed and you can show a prescription. It's always worth checking the rules and regulations of the...
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I'm running out of food. I need deliveries sooner.
If you're running out of food before your next scheduled delivery, your pet may eat more each day than you initially signed up. To start, check how much your pet should be eating each day using our...
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Are there any health conditions that prevent dogs or cats from having treats that are made from natural ingredients?
Natural treats are, in general, a great option for dogs and cats dealing with health conditions. As they're simply dehydrated there's no artificial preservatives, colourings or flavourings and they...
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What are the treats for dogs of different sizes?
All of our treats are suitable for dogs of all sizes, but take your own dogs individual needs into account. Our training treats are great options for puppies and little dogs, while our sprats can b...
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Are your treats low in sugar?
Yes, our treats are made from dehydrated meat which is naturally low in sugar. We don't add any sugar, or other high sugar ingredients to them.
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Are your treats low calorie?
Yes, we offer low-calorie treats like Venison Bites, which are naturally lean and 100% natural. They're a great option for managing weight while still treating them!
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How do I add treats to my delivery?
To add treats to your delivery, log in to your account and go to the Treats + Care section. Select the treats you want: Select Add to cartThen choose either 'Deliver now' or 'Add to your next box'(...
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What are the weight of your treats?
Our treats come in various weights depending on the type. You can find specific weights for each treat in the Treats + Care section of your account or on our website.
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How long do your treats last once opened?
Treats should be consumed within 4 weeks for optimal freshness. Always check the packaging for specific guidance.
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How should I store treats?
Once opened, treats should be stored in a cool, dry place either in the resealable packet they came in or an airtight container. Treats should be consumed within 4 weeks for optimal freshness. Alwa...