Product Management
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Recent activity by Product Management-
Can I sign up and order the single protein range?
We offer a single protein range called Pure Meat + Bone which is better suited to dogs who have allergies or intolerances to specific proteins. Currently, this range isn't available via the sign up...
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What is in the dog welcome pack?
With your first delivery you will receive a welcome pack that contains a tub for storing the defrosted food in your fridge, either a packet of Magic Sprinkles or Ox Bites (depending on what you cho...
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What is included in the cat welcome pack?
With your first delivery you will receive a welcome pack that contains a tub for storing the defrosted food in your fridge, a packet of Magic Sprinkles, and a leaflet explaining to how to store and...
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Can I heat up the food?
You can warm your pet’s food by mixing in a little cooled boiled water or bone broth. Please don’t microwave or cook the food, since this can make the bones brittle.
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What size are the dog food tubs?
Our raw dog food comes in 500g tubs. The dimensions of the tubs in mm are: 180 x 107 x 45.
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How many days does an order last?
The number of days your pet’s order lasts depends on your chosen delivery size and the amount they need each day. The number of days your chosen order lasts is displayed on the Delivery Size tab of...
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I've updated my pet's weight but the food amount hasn't changed?
Updating your pet's weight in your customer portal does not automatically change their daily feeding amount. You will need to do this manually: Go to the dog food calculator on the websiteEnter you...
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Can dogs with diabetes eat a raw diet?
It may be possible to feed or continue feeding your dog with diabetes a raw diet. Raw is high in protein, low in fat, and low in carbohydrates, which convert to sugars. A low-carb diet can make it ...
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Can a raw diet help anal gland issues?
Dogs fed a raw diet typically produce firm poos as the natural ingredients in the food are more digestible, meaning less comes out the other end. Also, raw food doesn't contain unnecessary filler i...
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Can I cook the food?
Our raw food shouldn't be cooked as it contains bone. Cooking changes the consistency of bone, making it brittle and prone to shattering, which can pose a health risk to your pet.