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  1. Bella and Duke
  2. Signing Up
  3. Sign Up Queries

Sign Up Queries

  • I’m having problems adding a referral code when setting up a plan. What can I do?
  • I’m trying to create an account, but it says I already have one. What should I do?
  • Can I sign up and order the single protein range?
  • What is in the dog welcome pack?
  • What is included in the cat welcome pack?
  • Do you offer trials or samples?
  • My offer code isn't working?
  • Can I choose my own order size instead of choosing one you show?
  • What does Save My Plan do?
  • What is a promotional code? And how do I get one?
  • Why do you ask for body shape?
  • You give a weight for my pet, but their weight is different. What do I do?
  • It's asking if I'm new to raw. I'm not sure what to answer.
  • It asks if I have a working dog? I don't know if I do.
  • What does the food amount mean?
  • Do you pick the meals?
  • I don't know my pet's weight.
  • I don't know my pet's breed. Is that an issue?
  • What happens after I sign up?
  • It's saying I already have an account?
  • Can I sign up with multiple pets?
  • I'm having trouble signing up. Help!
  • Do I have to signup straightaway?
  • What do you need my email address for?
  • What personal information do you need?
  • Do I pay on signup?
  • Can I sign up over the phone?
  • How do I sign up?

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