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  1. Bella and Duke
  2. Manage Subscription + Account
  3. Managing Your Account

Managing Your Account

  • I need to change the email I log in with
  • Can I get treats and supplements delivered before my food delivery?
  • Can I buy treats and supplements without a subscription?
  • I can't see credit in my account?
  • Do I need to do anything to get my next delivery?
  • Is my information deleted when I cancel my subscription?
  • Can I add food preferences for my pet to my account?
  • Do you have a loyalty/reward scheme?
  • Do you offer discounts to customers?
  • How does your subscription work?
  • Can I place an order without resuming my susbscription?
  • Do you have an app?
  • I don't want to receive marketing emails from you. How do I stop this?
  • I can't access my account. Help!
  • Where can I see my invoices?
  • Where are treats/supplements found?
  • How do I access my account?
  • Where's details of your Refer a Friend scheme?
  • How do I reset my password?

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